• We send our packages with DHL Express, UPS and USPS

• Join the Favorite Army! You get free shipping, 20% discount, lifetime warranty on all registered Favorite rods, and quarterly merchandise packages

• Most orders ship within 24 hours of order

• See our return policy

• Contact warranty@favoriteusa.com to request RMA number

• If refund is issued it will be immediate, but may require some time for the banks to issue credit

• Upon shipping you will receive shipping notification that will have your tracking number included

• Check your tracking number to see if there is a delay in shipping

• Use the Customer Service form to send us a message

• As many as you want

• Yes we do! Check it out at favoritearmy.com

• Log in favoritearmy.com – select your membership level – follow the prompts

• Join now favoritearmy.com/join – select your membership platinum, black or red – follow the prompts