I had purchased a Shay Bird and only got to use it like 3 times before the tip snapped. I frantically was upset, but once I reached out to their team - they remediated the issue almost immediately. I had to show proof of purchase, and send pictures of the rod in. Once that was confirmed they were able to send me a new rod to replace the one that broke. 5 stars for their awesome customer service!
I love it!
The reverse stop doesn’t always catch have to turn couple times to catch other than that good combo
Smooth and nice casting